Best Small Office Phone Systems Reviews Compatible With Comcast Business

In a Nutshell

Comcast helps build on business productivity and allows seamless and intuitive work exercise for your staff. The superlative integrations for VoiceEdge™ include Skype, Google Chrome, Office365 and Salesforce. It supports features such as click-to-dial, allowing your cease users to engage with customers and business organization partners seamlessly and efficiently.

pros

• Characteristic-rich, deject-based Virtual PBX organization
• Ane of the largest VoIP networks in the US
• Integrates with Slack

cons

• Add-ons tin become costly
• Express choices for plans

Comcast Business Visit Site

Price

The pricing structure is transparent at Comcast. For VoiceEdge™ Business Telephone, each user will need a phone, and the service volition require a one-fourth dimension installation fee which is $29.95 per unit.

The system is affordable because it includes unlimited nationwide calling and free on-internet calling between staff. International calls start from as picayune as $0.02 per minute. As an alternative to a traditional PBX, the company will also relieve money on expensive hardware and installation.

*Prices last updated June 2018

Standout Features and Integrations

Business concern VoiceEdge™ contains cutting edge features, including but not express to:

• High Definition Voice
• Extension Dialing
• Hunt Groups
• Telephone call Waiting
• Bespeak to Betoken Video
• Voicemail
• Simultaneous Band
• Unlimited Local and Domestic Calling

Scalability

The Comcast VoiceEdge™ organization works for small and medium sized offices upwards to 500 seats. It is created to grow aslope business concern requirements, and is affordable to build up slowly from five to as many as 5 hundred seats where needed.

If the business already has a PBX which they would like to leverage, as well as onsite IT staff, users might find VoiceEdge™ PBX or PBX trunking suit their needs for scalability.

For a growing concern, Comcast recommends its ISDN PRI. This connects your existing PBX to the Comcast VoIP network, giving you great calling features, unrivalled disaster recovery, and the highest quality voice traffic, scalable into 6-23 channel blocks.

Customers who demand up to 800 concurrent call sessions and have multiple location offices will observe the most robust concern tools with Comcast SIP Trunking services. This optimizes IP PBX with an 100Mbps connection, allowing businesses to configure their trunks any way they need, including entering, outbound, single/multiple or ii style trunk groups.

Setup, Reliability and Maintenance

Customers volition need to telephone call Comcast directly or enter some information online to be given a consultation. Enterprise specialists volition visit the offices and discuss the all-time options for each specific business organization demand. One time this has been chosen, the visitor will be given a date for installation. The whole procedure is completed with as little upheaval as possible.

Comcast promises a station review and network assessment to allow ultimate network optimization before the beginning call is taken. Only summit of the range quality equipment is used with tested configurations for guaranteed polish sailing. Comcast also monitor the solution in real-time, allowing them to track quality of service and functioning.

Comcast delivers its business VoIP solutions over 1 of the nigh secure networks in the United States. It is privately endemic and operated, ensuring ultimate reliability and security for your data. The visitor also uses a dedicated line for voice traffic on Business VoiceEdge™, which gives superior Quality of Service. If your company has the need for 100s of call paths and seats, Comcast will use fiber service, giving them another edge over the competition.

Once the system is in identify, it should run seamlessly without the demand for in-house IT or management. However, if the company needs any support or has any problems, Comcast has specific installation experts who are on manus circular the clock to aid with troubleshooting. If it is out of usual working hours, you may be given a ticket and chosen back the next working twenty-four hour period.

Client Assistance and Support

The Comcast client service is congenital around the Comcast Business organization Promise for superior customer support. Information technology has over i,700 business reps who are available 24/7/365. There is also a 60-day money-back-guarantee which should give companies confidence when signing up with the solution. Any service outages shouldn't happen, but if they practise, Comcast will credit the nib.

The Assistance Heart on the Comcast website is slightly cluttered, making it difficult to find the help y'all demand. There are a lot of resources available, from a specific enterprise library, to a community forum and a speed examination. Customers can phone call support straight on (877) 761-7401, where they will be given a ticket, or log in from the website to receive premium assistance. In that location is also live chat available on the website, but they have limited cognition virtually plans and procedure.

Comcast is proud to have merely US-based care centers and is currently edifice out additional support capabilities into Comcast Xfinity stores, plant in more than 600 locations.

Comcast Business Visit Site

Multi-Channel and Mobility

Because the Comcast system is deject-based, users volition be able to manage their communications from desktop, laptop, tablet or mobile device, with seamless integration. Customers can have their phonation calls anywhere, with synchronous ringing on all devices, wherever one is. You'll be immediately alerted on the arrival of new business calls or even voicemail.

Vox Mobility

With the Vocalisation Mobility phone line, customers can use their smartphones to brand business concern calls, allowing their usual business number to show up when they call, and punch quickly using the VoiceEdge directory, which is seamlessly available from every device.

Users can utilise their mobile to mind to business voicemail, recording specific greetings for business customers, and fifty-fifty frontwards the voicemail equally an email zipper to deal with once they are back in the office. Users tin create rules for holiday schedules and select the call types and phone numbers to connect.

The app can be downloaded for both iOS and Android devices.

Conclusion

With more than 50 years in communications, Comcast VoiceEdge™ is a great VoIP selection for small-scale or big businesses looking for an culling to PBX, or to leverage their existing solution. Feature-rich and robust, the system is hosted and managed privately and on a dedicated line, and is extremely user-friendly. The solution includes a mobile app which is perfect for ultimate business organisation mobility.

Plans start from a competitively priced $34.95 per month and users tin can pick and cull from a la card extras such as a Reception console and Toll-free numbers. While it may be i of the highest price solutions on the market place per seat, the superb quality of service, expert support, and robust features make Comcast a popular choice.

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Source: https://www.top10.com/voip/reviews/comcast-business

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